Privacy Policy

Privacy Policy

1. The website will store the name, phone number and email address of the customer for easy contact with inquiries.

2. The website does not have a policy to collect customer credit card information.

3. The website will keep customer information confidential. The company will not disclose any information to third parties.

4. If customers want to contact for more information, they can contact via phone number, line, email as the website has posted information for customers.

Website policy

1. Our website will collect money to look at the room at full price first every time. But if the customer defaults on the day or does not check in on the specified date, the company will refund the room reservation at the price of 50% of the total booking amount.

2. Every time the customer receives the product before opening the parcel box. Customers must record a video to inspect the product every time

3. If the customer opens the product and finds that the product is damaged without recording a video as evidence, the company will not take any responsibility.

4. In the case that the product is damaged during delivery or the product does not match what the customer ordered, the customer can request to claim the product within 30 days after receiving the product.

4. In case of requesting a refund, customers can call at Exquisite Pool Villa Company Limited